February 5, 2020

Online Banking Security

We take many measures to ensure that your online banking experience is secure.

  • The privacy of communications between you (your browser) and our servers is ensured via encryption. Encryption scrambles messages exchanged between your browser and our online banking server.

  • To verify that your online banking session is secure, look for the “https://” in your browser’s website address and for the padlock icon in the lower right corner of your browser.

  • A system of firewalls is used to protect our online banking services. This system follows a strict set of standards and routinely monitors all activity that passes through the firewalls to ensure our customers’ data is safe and secure.

To protect your online accounts, practice these helpful tips:

  • Memorize your User ID and password. Make sure no one watches as you enter your information on the computer.
  • Do not use your Social Security Number as your User ID. For your protection, Brentwood Bank requires that you select an alternate User ID.
  • Do not allow your browser to store your information. While this seems useful, storing personal passwords and other information in this manner is a security risk.
  • Use a unique and complex password that doesn’t contain personal information or is easy to guess.
  • Change your password frequently by selecting User Options.
  • When you are finished conducting business in Online Banking, use the “Log Off” button instead of simply closing your browser. This will ensure that your secure session has been closed.
  • Brentwood bank will never ask for your password. If you receive an email or phone call that claims to be from Brentwood Bank requesting your account information, please contact Customer Support at 412.409.2265.
  • Make sure that you have an anti-virus program running on your computer and that it is kept up to date.