Online, mobile, telephone and SMS banking are temporarily unavailable as we transition to a new, enhanced banking experience.

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COVID-19 Safe Banking Procedures

Brentwood Bank continues to monitor the evolving health concerns around COVID-19. The health and safety of our employees, customers, and the communities we serve remain our top priority.

Our lobbies are open to the public. You can visit us at any of our locations (Bethel Park, Brentwood, Bridgewater, South Park Shops, and South Fayette). While in our branches, we ask that you observe the following protocols for your safety and the safety of our employees and other customers.


Wear a Mask
  • Customers are required to wear a face covering in accordance with state or local regulations.
Lower Mask for Identification
  • Before entering the bank, please look to the camera installed at the entrance. You may be asked by the branch Lobby Manager to lower your mask for identification purposes. After identification, the branch Lobby Manager will direct you to the appropriate queue.
Socially Distance
  • Visible floor and wall decals will help visitors practice proper social distancing.
Limit Capacity
  • A limited number of guests will be allowed in the lobby at one time with modified waiting areas; you may be asked to wait outside if necessary.
  • Use our touch-free hand sanitizer dispensers when you enter and exit the lobby.
Additional Safety Measures
  • Protective shields at teller windows and officer desks will aid in protecting visitors and workers

  • Contact surfaces will be cleaned and sanitized regularly throughout the day, with scheduled periodic deep cleaning

  • ATMs and drive thru capsules will be cleaned regularly throughout the day

If you are not ready to visit us inside a branch, we still have plenty of remote banking options for you:

  • Bank from home: by phone, online, or by using our mobile app
  • Drive thrus are open, and "limited-contact" curbside service will remain available by appointment
  • For special accommodations, please contact the branches directly

Brentwood Bank will continue to stay informed about COVID-19 and listen to the latest advice as responsible members of our community. We will always do our best to provide you with a healthy, clean, and safe environment when you visit us.