Current Openings

Brentwood Bank is an innovative, customer-focused community bank exceeding $700 million in assets. For over 95 years Brentwood has one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal.
 
We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team. We are seeking a full-time Branch Manager for our Bethel Park Location. As a Branch Manager you will be responsible for the total performance of the branch including delivery of outstanding customer service, achievement of sales and loan goals and ensuring the operational efficiency of your team. You will develop recommendations, based on the customer’s needs, and will maintain or sell consumer and small business products/services to existing and new customers, and cross-sell other bank services, referring customers to other departments as appropriate. You will take personal initiative, inspire, and retain your team, and through coaching, training, and development motivate them to achieve a superior customer experience and a career path at Brentwood Bank.
 
Essential Duties and Responsibilities:

• Create a superior and meaningful customer focused experience for each customer or potential customer. Be an expert on consumer and business bank products and services.
• Actively engage team to participate in attaining branch goals, by providing leadership and actively promoting bank and related products and services to customers and future customers. Champion full participation in the bank’s Kasasa program.
• Conduct regular meetings to ensure communication of goals and achievements and enhance service and sales efforts within the branch.
• Recommend and sell appropriate products and services (consumer and small business) both in person and on the telephone.
• Promote, assist, and educate customer’s use of self service and remote channels, such as ATM, online banking, mobile banking, and bill pay; and provide hands-on demonstration of these services.
• Discuss all types of consumer lending needs with customers.
• Comply with all Federal/State banking regulations and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable. Comply with all bank operating and security policies and procedures and complete all required annual or job-specific training. Certify and register as a Nationwide Mortgage Licensing System (NMLS) holder.
• Refer commercial business loans and commercial leasing opportunities as identified during discussions with the customer to Commercial Lenders as appropriate.
• Personally identify and refer sales opportunities to an investment advisor at Brentwood Advisors, and coach your team to do same.
• Maintain accurate and detailed logs of customer interactions, referrals communications, preferences, problems and information in Customer Management, Customer Contact History.
• Represent and promote a positive image and uphold the Bank’s reputation through the involvement in community activities and enrolling in business promotion networking groups.
• Ensure branch team collectively takes ownership of the safety and cleanliness of the branch.

Supervisory Responsibilities:

• Manage, direct and coordinate branch team, deploy resources to optimize individual, team, and bank performance. Set performance expectations.
• Carry out supervisory responsibilities in accordance with Bank policies and applicable federal and state laws.
• Responsible for training employees, planning assigning and directing work; Conduct bi-annual and annual staff performance reviews.

Knowledge, Skills, Abilities and Requirements:

• Requires a bachelor’s degree, or equivalent work experience in banking and finance, business, or a related field.
• 5 years progressive managerial experience in banking, strongly preferred.
• 3 years customer service background in retail or banking.
• Demonstrated sales skills.
• Excellent organizational and time management/prioritization skills.
• Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment.
• Demonstrated leadership and managerial success in coaching, motivating, and developing employees.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and the ability to multi-task effectively.
• Proficiency with banking computer systems and related software is required preferred.
• Required to act as a Mortgage Loan Officer in this position, must be registered as an MLO as per the S.A.F.E. Act requirements.
• Job requires the ability to see fine print of checks and other printed material as well as small lettering on a computer screen.
• Job requires general minimal lifting to 50 lbs.
• Job requires keystroke finger abilities, bend or stretching for short periods of time. Must be able to sit and stand for extended periods of time while waiting on customers.
• Job may require working evenings and Saturdays. Job may require local travel between branches or offsite travel for training.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

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Brentwood Bank is an innovative, customer-focused community bank exceeding $700 million in assets. For over 95 years Brentwood has one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal.
 
We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team. We are seeking a full-time Commercial Loan Administrator for the Bethel Park Administration Office. This position will serve as a primary source of expertise in commercial loan documentation, preparing all commercial loan documentation and coordinating closings for commercial loan transactions of all types and complexities, ensuring that all terms and conditions of approval are met and collateral is properly perfected while maintaining efficient turnaround of requests. Responsible for real estate appraisal ordering and, in addition, serves as the Bank’s internal administrator for all commercial construction loans. Coordinates with commercial loan officers regarding documentation requirements while also providing administrative support to the Commercial Lending and Credit Department. Provides key support for cash management and other Bank services provided to business customers.
 
Essential Duties and Responsibilities:

• Prepare complete loan documentation packages for commercial loans of all types, sizes, and complexities
• Work directly with loan officers and credit analysts to ensure a thorough understanding of the credit underwriting requirements for each loan request
• Order and review all preliminary property, credit and flood zone reports for approved loan requests, order appraisals and coordinate review with appropriate staff
• Utilize LaserPro (or similar software) to prepare loan documents in accordance with approval terms
• Review any pertinent third-party legal documents that may be associated with the transaction (i.e., Partnership Agreements, Sale Agreements, Subordination Agreements, etc.) to ensure that they are consistent with the terms of approval
• Coordinate with commercial loan officers to prepare and send Proposal and Commitment Letters outlining terms and conditions of financing approval
• When necessary, coordinate with outside legal counsel in the preparation of legal documents for closing
• Communicate with customers and loan officers, as well as third parties (i.e., attorneys, realtors, appraisers, etc.) as needed to obtain necessary information to complete loan closing packages
• Review complete loan documentation prior to submission to the loan officer for final review to ensure that financing terms and collateral agree with approval and that all conditions of approval have been met
• Coordinate closings with attorneys and loan officers
• Attend closings, if needed
• Process loan disbursements
• Process paid commercial loans
• Maintain and monitor accurate performance and exceptions data for the Commercial Lending Department
• Provide reports on a minimum monthly basis for outstanding document/exceptions post-closing, approved policy exceptions, HMDA reporting, Borrower/Guarantor required financial reporting, Covenant tracking, Borrowing base tracking, Adverse actions and withdrawn loans and Insurance tracking.
• Provide construction loan administration for commercial construction loans
• Maintain organized workflow processes to ensure accuracy and adequate loan turnaround time
• Provide administrative support, as needed
• Other duties as assigned

Knowledge, Skills, Abilities and Requirements:

• Minimum Associate Degree in Business
• 3-5 years of experience in credit administration or commercial loan operations preferred, or relevant experience with a law firm or other commercial financial services organization
• Proficiency with LaserPro preferred, but not required
• Notary Public certification preferred, or ability to obtain Notary Public certificate
• Thorough understanding of loan documentation for all loan types
• Excellent oral and written communication and interpersonal skills
• Excellent organizational skills; detail oriented
• Highly self-motivated
• Proficient with Microsoft Word and Excel
• Ability to prioritize and manage multiple projects in a fast-paced work environment
• Must be able to lift up to 15 pounds
• The duties of this position, the employee is regularly required to see and adjust visual focus, to use hands to handle objects and/or tools, to sit, to stand, to talk, and to hear

 Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

Apply

Brentwood Bank is an innovative, customer-focused community bank exceeding $700 million in assets. For over 95 years Brentwood has one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal.
 
We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team. We are seeking a full-time Commercial Loan Officer.
 

Essential Duties and Responsibilities:

• Development of new business contacts and relationships.
• Service and grow relationships with current customers.
• Ability to develop and retain clients to reach targeted production numbers.
• Develop relationships across as many lines of business as possible for maximum service and long-term retention.
• Assisting bank personnel in other areas with commercial loan referrals.
• Maintains familiarity with laws pertaining to sale of financial institution products and services.
• Promote internal communications with all Bank departments to ensure quality and consistency in the Bank service offerings.
• Represent and promote favorable image and uphold the Bank reputation through involvement in community activities.
• “The Face” of Brentwood Bank when calling on customers – responsible for complete and thorough knowledge of offered Bank products and services.
• Evaluate needs of prospective and current loan clients in an effective manner. Responsible for full credit analysis of customer financial statements in keeping with Bank loan covenants and requirements.
• Conduct annual renewal of lines of credit via analysis of financial information, making recommendations for continuation, increases and reductions in authorized limits.
• Researches trends and technical developments through related publications and training sessions to maintain current knowledge and specifically meet customer requests.
• Understands and supports sales policies and procedures to provide proper and effective treatment to all customers.
• Other duties as assigned.

Job Requirements:

• Bachelor’s degree required
• Five years of demonstrated sales experience in a bank or financial institution
• Five years of credit experience in a bank or financial institution
• Demonstrated superior customer service, sales and communication skills
• Excellent organizational and time management/prioritization skills
• Excellent computer skills
• Requires a current and active driver’s license and clean driving record.
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen.
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer
• Job requires general minimal lifting to 30 lbs.
• Job requires: keystroke finger abilities, bending or stretching for short periods of time
• Job requires local travel to Branch locations and offsite customer locations

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.
 

Apply

Brentwood Bank is an innovative, customer-focused community bank exceeding $700 million in assets. For over 95 years Brentwood has one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal.
 
We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team in the role of Customer Support and Outreach.

 
Summary of Basic Function:

Provides outstanding customer support, education and problem resolution for Brentwood Bank customers and prospects in a Call Center environment. Enhances the overall Bank brand and customer loyalty by creating noticeably superior customer experiences on each call. Able and willing to enthusiastically assist Brentwood Bank customers and fellow team members with most deposit related issues and common loan related issues. Refers customers to appropriate bank experts as necessary.
 

Essential Duties and Responsibilities:

• Provide primary assistance and problem resolution for customers with issues or questions pertaining to the Bank’s online banking, telephone banking, mobile applications, commercial Cash Management and other related services.
• Identify customer needs and cross-sells additional Bank products and services when appropriate.
• Actively participate in ongoing Bank sales initiatives Provide referrals to other departments as necessary.
• Consistently apply all steps in the On-Boarding process for all new Retail customers
• Document all customer communications, interactions, referrals and preferences in the Customer Relationship Management (CRM) system
• Enhance customer relationships through personalized communication and recognition of special events such as birthdays, significant anniversaries, etc.
• Provide primary back-up for the reception desk as needed.
• Process all non in-person wire transfers under dual control according to established procedures.
• Assist with customer notifications for compromised Debit Card situations or similar situations.
• Opens, documents and services accounts in support of the Relationship Banking team.
• Serve internal and external customers with consistent and superior customer service.
• Maintains familiarity with laws pertaining to the sale of financial institution products and services.
• Promote internal communications with all Bank departments to ensure quality and consistency in the Bank service offering.
• Represent and promote favorable image and uphold the Bank reputation through involvement in community activities.
• “The Voice” of Brentwood Bank when working with customers – responsible for complete and thorough knowledge of offered Bank products and services.
• Will work with customers on cash management setup and training, merchant services set up, training and installs and remote deposit training and installs.
• Ability to multi-task and handle stressful situations and large call volumes.
• Assists in training co-workers as assigned.
• Other duties as assigned.

  Knowledge, Skills, Abilities and Requirements:

• Outgoing, friendly personality with a heart for serving customers.
• Demonstrated superior customer service, sales and communication skills.
• Superior understanding of bank products and services.
• Excellent organizational and time management/prioritization skills
• High School Diploma required
• Excellent computer skills with working understanding of web browser and security settings
• Requires a current and active driver’s license and clean driving record.
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen.
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer.
• Job requires the ability to sit for long periods of time.
• Job requires: keystroke finger abilities, bending or stretching for short periods of time.
• Job may require working evenings and Saturdays.
• Job may require local travel between branches or offsite travel for customer installs or training.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.
 

Apply

Brentwood bank has been serving Pittsburgh’s South Hills region for nearly 100 years. Brentwood Bank currently maintains five Branch offices located in Brentwood, South Fayette, Bethel Park, and our newest location in Beaver. Brentwood Bank operates on the principle that banking is a people business, offering more choices in financial products and services, with a personal touch.
 
We are seeking full-time Tellers that will be primarily located at one of our South Hills locations. As a Teller, you will be exposed to a solid foundation to launch your banking career.

Summary of Basic Function:

The Teller is responsible for establishing, developing, and retaining strong customer relationships; identifying and promoting additional bank products and services; accurately and courteously processing customer transactions; and maintaining accurate cash and transaction records.

Essential Duties and Responsibilities:

• Create a superior and meaningful customer focused experience for each customer or potential customer.
• Coordinate internal and external customer service with other bank employees and departments. Take ownership of customer issues and personally guide customers through all interactions with the bank.
• Actively participate in attaining branch sales goals.
• Process customer deposits/withdrawals (including night bags), process loan payments, and cash checks.
• Actively promote bank and related products and services to customers and future customers.
• Comply with all Federal/State banking regulations and all bank operating and security policies and procedures.
• Maintain and accurately balance the teller cash recycler (TCR) and teller window if applicable. Verify totals to generated proof sheet. Accurately balance transit and on-us checks and process via Branch Capture.
• Report any discrepancies to supervisor as necessary. Maintain daily work in good order. Safeguard confidential customer information.
• Promote a positive image of Brentwood Bank in the community through involvement in community events and other bank functions.
• Other duties as assigned

Knowledge, Skills, Abilities and Requirements:

• High school diploma or equivalent.
• One-year experience within a branch/branch network.
• Demonstrated superior customer service and sales skills.
• Excellent organizational and time management/prioritization skills.
• Excellent computer skills.
• Job requires the ability to see fine print on checks and other printed material as well as small lettering on a computer screen. Must be able to visually distinguish between various denominations of coin and currency.
• Job requires the ability to hear and listen to customers in person and on the telephone to process their transactions and clearly communicate with the customer.
• Job requires general minimal lifting to 50 lbs.
• Job requires keystroke finger abilities, bending or stretching for short periods of time. Must be able to sit and stand for extended periods of time while waiting on customers.
• Job may require working evenings and Saturdays. Job may require local travel between branches or offsite travel for training.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

Apply