Current Openings

Brentwood Bank is an innovative, customer-focused community bank with one mission; to provide our customers and communities with excellent service. Everything we do and every decision we make is done to support that goal. We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team in the position of Personal Banker.  We are looking for these positions in our two Bethel Park branch locations. 
 
Summary of Basic Function: 

As a Personal Banker you will play a vital role in providing excellent customer service to ensure our customer’s entire banking experience is extraordinary. You will be responsible for providing a seamless transition between accurate and courteous teller based transactions as well as answering questions and/or resolving complex technical problems on customer accounts. You will develop recommendations, based on the customer’s needs, and will sell consumer and small business products/services to existing and new customers, and cross-sell other bank services, referring customers to other departments as appropriate. You will take personal initiative and be a positive role model for others to emulate.
 
Essential Duties and Responsibilities:

• Create a superior and meaningful customer focused experience for each customer or potential customer. Be an expert on retail and consumer bank products.
• Warmly greet (by name if possible) and actively engage customers/prospects in the lobby, on the teller line, or on the phone.
• Take ownership of customer issues and inquiries and other customer originated service needs with the intent of enhancing customer retention and exploring additional sales opportunities. Research and answer customer inquiries and requests regarding accounts, products, rates and services.
• Actively participate in attaining branch goals, by actively promoting bank and related products and services to customers and future customers.
• Recommend and sell appropriate products and services (consumer and small business) both in person and on the telephone.
• Promote, assist and educate customer’s use of self service and remote channels, such as ATM, online banking and bill pay; and provide hands-on demonstration of these services.
• Maintain a working knowledge of the complete line of products and services offered; taking responsibility and initiative to keep up to date and request assistance for further development needs.
• Refer larger business accounts and commercial opportunities as identified during discussions with the customer to Branch Manager, Relationship Bankers or Commercial Lenders as appropriate.
• Identify and refer sales opportunities to an investment advisor at Brentwood Advisors.
• Discuss all types of consumer lending needs with customers. Identify and refer customers who need a mortgage loan to a Branch Manager or Relationship Banker who is a registered Nationwide Mortgage Licensing System (NMLS) holder.
• Comply with all Federal/State banking regulations and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable. Comply with all bank operating and security policies and procedures and completes all required annual or job-specific training.
• Maintain and accurately balance a cash drawer and TCR, and teller window. Verify totals to generated proof sheet. Accurately balance transit and on-us checks and process via Branch Capture.
• Assist in branch balancing and completing end of day functions.
• Maintain accurate and detailed logs of customer interactions, referrals communications, preferences, problems and information in Quest CRM.
• Complete leads assigned on Quest CRM.
• Promote a positive image of Brentwood Bank in the community through involvement in community events and other bank functions.
• Assist the Personal Banker II and Branch Manager with business and personal sales calls, bank at works and other customer outreach programs.

Knowledge, Skills, Abilities and Requirements:

• Outgoing, friendly personality with a heart for serving customers.
• Demonstrated superior customer service, sales and communication skills.
• Superior understanding of bank products and services.
• Excellent organizational and time management/prioritization skills
• High School Diploma required
• One to two years of banking experience required
• Excellent computer skills with working understanding of web browser and security settings
• Requires a current and active driver’s license and clean driving record.
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen.
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer.
• Job requires the ability to sit for long periods of time.
• Job requires the ability to lift up to 40lbs in coin. 
• Job may require working evenings and Saturdays.
• Job may require local travel between branches or offsite travel for customer installs or training.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

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Brentwood Bank is an innovative, customer-focused community bank exceeding $700 million in assets. For nearly 100 years Brentwood has one mission; to provide our customers and communities with excellent service.  Everything we do and every decision we make is done to support that goal.  

We are looking for exceptional people with a positive attitude, willingness to help our Bank continue to be successful, and be part of a great team.  We are seeking a full-time Commercial Loan Officer.  

Essential Duties and Responsibilities:
 

• Development of new business contacts and relationships.
• Service and grow relationships with current customers.
• Ability to develop and retain clients to reach targeted production numbers.
• Develop relationships across as many lines of business as possible for maximum service and long-term retention. 
• Assisting bank personnel in other areas with commercial loan referrals.  
• Maintains familiarity with laws pertaining to sale of financial institution products and services.
• Promote internal communications with all Bank departments to ensure quality and consistency in the Bank service offerings.
• Represent and promote favorable image and uphold the Bank reputation through involvement in community activities. 
• “The Face” of Brentwood Bank when calling on customers – responsible for complete and thorough knowledge of offered Bank products and services. 
• Evaluate needs of prospective and current loan clients in an effective manner.  Responsible for full credit analysis of customer financial statements in keeping with Bank loan covenants and requirements. 
• Conduct annual renewal of lines of credit via analysis of financial information, making recommendations for continuation, increases and reductions in authorized limits.
• Researches trends and technical developments through related publications and training sessions to maintain current knowledge and specifically meet customer requests. 
• Understands and supports sales policies and procedures to provide proper and effective treatment to all customers. 
• Other duties as assigned.  

Job Requirements:
 

• Bachelor’s degree required.  
• Five years of demonstrated sales experience in a bank or financial institution. 
• Five years of credit experience in a bank or financial institution
• Demonstrated superior customer service, sales and communication skills.
• Excellent organizational and time management/prioritization skills
• Excellent computer skills
• Requires a current and active driver’s license and clean driving record.  
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen.  
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer.
• Job requires general minimal lifting to 30 lbs.
• Job requires: keystroke finger abilities, bending or stretching for short periods of time 
• Job requires local travel to Branch locations and offsite customer locations.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

Apply

Brentwood bank has been serving Pittsburgh’s South Hills region for nearly 100 years. Brentwood Bank currently maintains five Branch offices located in Brentwood, South Fayette, Bethel Park, and our newest location in Beaver. Brentwood Bank operates on the principle that banking is a people business, offering more choices in financial products and services, with a personal touch.
 
We are seeking full-time part-time or full-time Tellers that will be located at one of our South Hills locations. As a Teller, you will be exposed to a solid foundation to launch your banking career.

Position Responsibilities Include:

• Welcoming customers to Brentwood Bank and establishing professional relationships with them.
• Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs.
• Educating customers on how to leverage options that may make banking easier for them.
• Referring customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Working as a part of a dynamic team to help customers succeed financially and strengthen the communities we serve.
• Adhering to all operational, security, risk and regulatory policies and procedures to minimize risk.
• Accurately and efficiently processing transactions, using teller cash recycling machines and other equipment used in teller transactions.
• May assist call center in fielding customer calls.
• Additional duties as assigned.

Basic Qualifications Required:

• High school diploma or equivalent.
• Working in a retail setting or prior banking industry preferred.
• Successful completion of in-house training program and/or other approved training program.
• Good interpersonal and communication skills, computer skills and the ability to operate standard office equipment.
• Superior customer service experience.
• Cash handling experience.

Job Expectations:

• Ability to stand for extended periods of time.
• Job requires the ability to hear and listen to customers in person and on the telephone.
• Job requires general minimal lifting to 30lbs.
• Ability to work weekends and holidays as needed or scheduled.
• Travel may be required to training at other Branch locations.

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

Apply

Brentwood Bank is an innovative, customer-focused community bank exceeding $800 million in assets. For almost 100 years Brentwood has one mission; to provide our customers and communities with excellent service.  Everything we do and every decision we make is done to support that goal.  

We are seeking a full-time Loan Operations Specialist that will be located at our Main Office in Bethel Park.

Summary of Basic Function: 

Maintains loans through set-up and servicing on the Bank’s core processing system for Commercial, Leasing, Residential, Construction, Home Equity, and Consumer Loans.  Ensures information is complete and accurate when each loan is booked and when payments are processed.  Processing is performed in compliance with all federal and state regulations, Bank policies and procedures. 

Essential Duties and Responsibilities:

 

• Provides a superior customer experience to all internal and external customers
• Books new loan data onto the Bank’s core processing system; reviews loans    that other department members have booked for accuracy.
• Processes loan payments in accordance with Bank procedures
• Ensures that all requisite loan documentation is retained in Treeno, the Bank’s document storage system.
• Maintains system for tax escrow on real estate related loans.  Processes escrow payments when due and helps to facilitate annual escrow analysis.  Interfaces with county and local tax collecting agencies when necessary.
• Satisfactorily resolves customer account requests for payoffs, balances, inquiries, complaint resolution etc.
• Processes customer information changes and correspondence. 
• Enters HMDA data into the Loan Application Register for regulatory reporting.
• Reviews maturing and closed loans for correct amortization and collection of any remaining fees and charges.  Files necessary satisfactions and releases. 
• Performs detailed research of customer accounts when necessary.
• Assists in the preparation of various loan schedules and reports.
• Reviews daily reports for exceptions and takes action when appropriate.
• Performs file maintenance as required.
• Represents and promotes a favorable image and upholds the reputation of the Bank through involvement in community activities.
• Other duties as assigned. 

Knowledge, Skills, Abilities and Requirements:

 

• High school diploma or equivalent.
• Two years minimum banking experience preferred.
• Analytical and mathematical skills, preferred attention to detail required.
• Self directed.  Ability to work autonomously and prioritize work and to meet deadlines
• Demonstrated superior customer service skills.
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen. 
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer.
• Job requires general minimal lifting to 30 lbs.
• Job requires keystroke finger abilities, bending or stretching for short periods of time. 
• Job may require working evenings and Saturdays.  Job may require local travel between branches or offsite travel for training.   

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.

Apply

Brentwood Bank is an innovative, customer-focused community bank exceeding $800 million in assets. For almost 100 years Brentwood has one mission; to provide our customers and communities with excellent service.  Everything we do and every decision we make is done to support that goal. We are seeking a full-time Residential Mortgage Underwriter that will be located at our Main Office in Bethel Park.

Summary of Basic Function:

The Mortgage underwriter is responsible for approving or disapproving loan applications and determining if the client has the capacity to repay the mortgage loan. Accept and complete residential and consumer loan applications for processing. Maintain accurate and complete loan files in compliance with federal and state laws and regulations and bank policies and procedures. The Mortgage Underwriter will review all credit, asset, income, and collateral documentation to produce a sound credit decision based on Brentwood Bank policies.

Essential Duties and Responsibilities:

 

• Will maintain a NMLS number in order to originate applications.
• Responsible in deciding to approve or deny client’s mortgage loans according to relevant information being provided with their loan applications
• Will be knowledgeable in regulations/ATR (ability to repay) during the underwriting process
• Will verify employment along with income information, provide reviews on credit history and compute the borrower’s assets and collateral
• Ensure that the specifications of properties and terms of loans meet the requirements of the financial institution and with the government regulations
• Assist branch staff with loan applications
• Communicates with branch staff and loan officer to ensure application information is complete and accurate.
• Obtains and analyzes credit, employment profile, credit strength, property characteristics, and all other information pertinent to the credit decision on each mortgage application
• Select required conditions on each deal to be satisfied prior to funding and input information into the system.
• Verify accuracy of supporting employment, down payment, appraisal, and financial documentation received.
• Review documentation for compliance with internal and regulatory guidelines.
• Correspond with processors to get outstanding documentation needed to complete requirements per the commitment.
• Strong verbal and written communication and analytical skills
• Demonstrated ability to resolve complicated issues as they arise
• Proven organizational skills and demonstrated ability to prioritize and multitask       
• Prioritize deals in Workflow queue in order to minimize turnaround time.
• Calculates debt-to-income and loan-to-value ratios
• Must maintain working knowledge of Encompass loan system functionalities
• Prepares commitment letter or adverse action notice based on loan decision
• Provide a superior customer experience to all internal and external customers
• Represent and promote favorable image and uphold the reputation through involvement in community activities
• Other duties as assigned 

Knowledge, Skills, Abilities and Requirements:

 

• Bachelor’s degree in business, banking, finance, or any related field is preferred
• Three to five years previous underwriting experience; mortgage lending; conventional, purchase and construction preferred.
• Prior experience and knowledge of Encompass Loan Origination System.
• Proven analytical skills, report writing skills and thorough attention to detail
• Self-directed.  Ability to work autonomously, to prioritize work and to meet deadlines
• Strong MS Office Suite, and Mortgage Origination Systems 
• Job requires the ability to see fine print on printed material as well as small lettering on a computer screen.  
• Job requires the ability to hear and listen to customers in person and on the telephone and clearly communicate with the customer.
• Job requires; keystroke finger abilities, bending or stretching for short periods of time and general minimal lifting to 30 lbs.
• Job may require working evenings and Saturdays.  Job may require local travel between branches or offsite travel for training.   

Brentwood Bank is an EOE AA M/F/Vet/Disability Employer.
 

Apply