We love that you're not shy!
You asked and we listened. This May, Brentwood Bank will answer your requests—launching a completely new and improved Online and Mobile Banking experience.
We will be upgrading our entire banking system to improve the way our customers bank with us, including enhanced online and mobile banking services. You will enjoy less clicking and searching with a clean, easy-to-navigate layout and design. For even better control of your finances, smart new features will allow you to track spending, manage budgets, and set savings goals. In addition to our more user-friendly design and added features, you will be able to take advantage of innovative security features, like facial recognition and fingerprint ID for quick log-ons and debit card lock/unlock for extra peace of mind. The bottom line is—whether you bank by computer, smartphone, or both—your digital banking services are about to get a whole lot better: It will mean checking balances, transferring money, paying bills, depositing checks, and managing your money when it is convenient for you—more quickly, easily, and securely.
Exceptional customer service is always our goal. As we prepare for our upgraded banking system to go live, we will let you know what to expect every step of the way. You will hear from us by mail regarding important dates—and what you will need to do—prior to logging on for the first time. You can also visit BrentwoodBank.com/BankWithEase, at any time, for the most current information. As we get closer to the transition, we will post the dates you need to know. Where we have an email address available, we will also send friendly e-reminders to your inbox as the transition date approaches.
For now, just know that we are working hard to deliver you the best possible banking experience. We can’t wait to get these new and improved tools into your hands, so you can bank better with a simple click, swipe, or tap from wherever, whenever you want.
For the latest updates on the transition, including important dates and required customer actions, visit the transition information page on our website at BrentwoodBank.com/BankWithEase.