Coronavirus: A Message to Our Customers

 

6/15/2020 Update

 
Food Distribution for Those in Need
 
In partnership with the Greater Pittsburgh Community Food Bank and Bethel Park Municipality, SHIM will be hosting a large-scale, drive-through food distribution this Saturday, June 20th, from 11:00 a.m. – 1:00 p.m. at Bethel Park High School. The distribution is open to everyone and will have enough capacity to serve 1,000 vehicles.

 

6/10/2020 Update

 
Brentwood Bank Lobbies to Reopen!
 
The coronavirus pandemic has transformed the way we live and interact with one another. As our community goes forward together and slowly begins to reopen, we are ready to move to this next phase with you. We are pleased to announce that our temporarily closed lobbies in Allegheny County will reopen on Wednesday, June 10. The lobby of the Bridgewater branch in Beaver County will reopen on Monday, June 15. During this time, the health and safety of our customers and employees will remain our top priority.
 
Starting today, you can visit us in person at any of our Allegheny County branches, including Bethel Park, Brentwood, South Park Shops and South Fayette. Branches will resume normal hours of operation. The Bridgewater branch in Beaver County will remain closed for walk-ins until Monday, June 15.
 
To protect the well-being of our family and yours—you will see new safety measures and procedures inside Brentwood Bank lobbies. Here’s what you can expect:
 

  • Masks will be required for everyone’s protection
  • Before entering the bank, please look to the camera installed at the entrance. You may be asked by the branch lobby manager to lower your mask for identification purposes
  • After identification, the branch lobby manager will direct you to the appropriate queue
  • Visible floor and wall decals will help visitors practice proper social distancing
  • A limited number of guests will be allowed in the lobby at one time with modified waiting areas; you may be asked to wait outside if needed
  • Protective shields at teller windows and officer desks will aid in protecting visitors and workers
  • Contact surfaces will be cleaned and sanitized regularly throughout the day, with scheduled periodic deep cleaning
  • ATMs and drive thru capsules will be cleaned regularly throughout the day
  • Touch-free hand sanitizer dispensers will be conveniently located in our lobbies
  •  
    If you are not ready to visit us, we still have plenty of remote banking options for you:
     

  • You can still bank from home: by phone, online at www.brentwoodbank.com, or by using our mobile app
  • Drive thrus are open and “limited-contact” curbside service will remain available by appointment
  • For special accommodations, please contact the branches directly.
  •  
    Brentwood Bank will continue to stay informed about COVID-19 and listen to the latest advice as responsible members of our community. We will always do our best to provide you with a healthy, clean and safe environment when you visit us.
     
    We’ve missed you!
     

    6/3/2020 Update

     
    Brentwood Bank Lobbies Will Open Soon
     
    As our community begins to reopen during the coronavirus pandemic, we are putting precautions in place—to keep your family and ours safe. While lobbies still remain closed, here is a preview of what you can expect to see when we open our doors:
     
    • Visitors and staff will be required to wear masks
    • A dedicated lobby manager will help control traffic flow
    • We will limit the number of people inside at one time; you may be asked to wait outside if needed
    • Protective shields installed at teller Windows and officer desks
    • Floor and wall decals to designate safe social distancing for visitors
    • Modified waiting areas with seating dispersed 6 feet apart
    • Contact surfaces will be cleaned and sanitized regularly, with scheduled periodic deep cleaning
    • ATMs and Drive thru shuttles/capsules will continue to be cleaned regularly throughout the day
    • Touch-free hand sanitizer dispensers are available in each of our lobbies
    • Continued “Limited-Contact” Curbside Service for customers, by appointment
     
    Until Brentwood Bank lobbies reopen, we are committed to serve you and the community safely:
     
    • Drive-thru banking is available at most locations
    • Walk-up window is open at South Park location
    • Personalized service with lobby visits by appointment
    • We encourage you to use ATMs, bank by phone, online at www.BrentwoodBank.com, or by using our mobile app
     
    We want to assure you that the safety and well-being of our customers and staff is our top priority. We will update you soon regarding when walk-in lobby hours will resume. In the meantime, if you have questions or need assistance please call customer service at 412-409-2265, Monday–Friday, 7:30 a.m. – 7:00 p.m. Until then, take care of yourself and your families, while we get ready to take care of you.
     

    5/14/2020 Update

     
    Food Distribution for Those in Need
     
    In partnership with the Greater Pittsburgh Community Food Bank, Simon Malls (South Hills Village), Bethel Park Municipality and the Township of Upper St. Clair, SHIM will be hosting a large-scale, drive-through food distribution this Saturday, May 16th, from 11:00 a.m. – 1:00 p.m. at South Hills Village. The distribution is open to everyone and will have enough capacity to serve 1,000 vehicles. Three pre-packed boxes of food will be distributed per car.
     
    The distribution will occur at South Hills Village Mall in the parking lots adjacent to the former Sears Automotive Center. All traffic should enter the mall parking lot via Village Drive at the traffic light next to the Port Authority Parking Garage. Directional signage will be posted to assist with traffic.
     
    Paycheck Protection Program (PPP) Update
     
    Brentwood Bank has successfully guided a number of our business customers through the process of securing PPP funds. If you are an existing Brentwood Bank customer considering a PPP loan, please contact customer service at 412-409-2265.
     

    4/7/2020 Update

     
    Paycheck Protection Program: Federal Assistance for Small Businesses
     
    In an effort to support our business customers during these challenging times, Brentwood Bank is sharing this important information about federal funds that are available to help small businesses cover business expenses. Please note that Brentwood Bank has applied for eligibility to participate in the Paycheck Protection Program and is working to ensure that we are able to help navigate our customers through these challenging times.
     
    What is the Paycheck Protection Program (PPP)?
     
    In late March, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was enacted to help support businesses and families through the ongoing novel coronavirus (COVID-19) pandemic. In particular, the CARES Act expanded the SBA Section 7(a) loan program, also referred to as the “Paycheck Protection Program” (PPP), which aims to support small businesses.
     
    PPP provides some critical benefits, including:
     
    1. Cash to cover select business expenses (such as employee salaries and payroll support, rent or mortgage and utilities payments, insurance premiums)
    2. Six months of deferred loan payments
    3. Loan forgiveness (a portion, or possibly all, of your loan may be forgiven)
     
    Key Points to Know:
     

  • Length of a PPP loan: two years
  • Interest rate on a PPP loan: 1%
  • Maximum dollar amount of a PPP loan: 2.5x of your average total monthly payments for payroll costs of the business during the 1-year period before the loan is made. Payroll costs include salary, wage, vacation, parental, family, medical or sick leave, severance, health care benefits, and local taxes.
  • Last day to apply for a PPP loan: June 30, 2020
  • BUT, please note that it takes time for you to complete the application and to process your approval.
  • Also, note that there is a limited amount of funds available under the CARES Act for PPP loans, so businesses are encouraged to apply early. Application acceptance dates are as follows:
  • Friday, April 3rd for small businesses and sole proprietorships
  • Friday, April 10th for independent contractors and self-employed individuals
  •  
  •  
    The following resources are available to help you learn more and get started with your application:
     
    Coronavirus (COVID-19): Small Business Guidance & Loan Resources:
    https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources
     
    Find an Eligible Lender:
    https://www.sba.gov/paycheckprotection/find
     

    3/20/2020 Update

     
    AN IMPORTANT NOTICE TO OUR CUSTOMERS
     
    In an effort keep our neighbors, customers and employees safe, we are temporarily closing all our branch lobbies beginning Saturday, March 21.
     
    • Drive-Thru banking remains open at our Bethel Park, Brentwood, South Fayette and Beaver locations. A walk-up window is open at South Park Shops. Please see the hours of operation below.
     
    • We will manage services that cannot be delivered through Drive-Thru by appointment only. Please contact one of the branches below to schedule an appointment as needed.
     
    • Access your accounts 24/7 through online and mobile banking.
     
    • Customer Service is available at 412-409-2265, Monday–Friday, 7:30 a.m. – 7:00 p.m.
     
    LocationDrive-Thru Hours of Operation
    Bethel Park
    401 McMurray Road, Bethel Park, PA 15102
    Phone: 412-833-5400
    Monday - Thursday: 8:30 a.m. - 4:30 p.m.
    Friday: 8:30 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 12:00 p.m.
    Brentwood
    3635 Brownsville Road, Pittsburgh, PA 15227
    Phone: 412-884-7000
    Monday - Thursday: 8:30 a.m. - 4:30 p.m.
    Friday: 8:30 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 12:00 p.m.
    South Fayette
    3039 Washington Pike, Bridgeville, PA 15017
    Phone: 412-446-2265
    Monday - Thursday: 8:30 a.m. - 4:30 p.m.
    Friday: 8:30 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 12:00 p.m.
    South Park
    5259 Library Road, Bethel Park, 15102
    Phone: 412-833-5455
    Monday - Thursday: 9:00 a.m. - 5:00 p.m.
    Friday: 9:00 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 12:00 p.m.
    Beaver
    Union Building & Loan
    303 Leopard Lane, Bridgewater, PA 15009
    Phone: 724-775-1609
    Monday - Friday: 8:30 a.m. - 4:30 p.m.

     

    3/16/2020 Update

     
    As your trusted, local community bank, Brentwood Bank takes great pride in offering hands-on service and personalized support to our customers and to the communities we serve. As we continue to monitor developments regarding the Coronavirus, the safety and well-being of our employees and our customers remains our top priority.
     

    We Are Here to Help

     
    We recognize our customers may experience a hardship as a result of the Coronavirus and we are prepared to offer financial assistance, as needed. Please call us at 412-409-2265, Monday through Friday, 7:30 a.m. to 7:00 p.m.
     

    Manage Your Finances Remotely

     
    • We strongly encourage our customers to take advantage of our online and mobile banking tools so you can access your accounts 24 hours a day, 7 days a week. With just a few clicks you can review account activity, check real time balances, transfer funds between your Brentwood accounts, pay bills and set alerts. If you are not enrolled and need assistance with the process, please visit www.brentwoodbank.com/online-banking/, contact a branch or call Brentwood Bank’s Customer Service center.
     
    • If you prefer to practice social distancing, our Bethel Park, Brentwood, South Fayette and Beaver locations offer drive-thru banking. Check our website for the hours of these locations, www.brentwoodbank.com/brentwood-bank-locations-atms/.
     
    • In addition to the ATMs located at each of our branch locations, you can access cash from almost 700 fee-free ATMs across the region through the Freedom Alliance www.brentwoodbank.com/brentwood-bank-locations-atms/.
     

    Stay Alert

     
    And finally, we’d like to remind you to stay vigilant as scam emails and fake donation solicitations tend to increase during emergencies. Brentwood Bank will never reach out to ask for your confidential, personal account information. Please follow the Federal Trade Commission’s advice on protecting yourself from scams, www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.
     

    Stay Informed

     
    Timely communication is critical during times of crisis. We will continue to monitor this evolving situation and will communicate with you if there are updates or events that may impact services. If you have questions or concerns, please call Customer Service at 412-409-2265.
     
    Respectfully,
     
    Tom Bailey
    President & CEO