Coronavirus: A Message to Our Customers

 

3/20/2020 Update

AN IMPORTANT NOTICE TO OUR CUSTOMERS

In an effort keep our neighbors, customers and employees safe, we are temporarily closing all our branch lobbies beginning Saturday, March 21.

• Drive-Thru banking remains open at our Bethel Park, Brentwood, South Fayette and Beaver locations. A walk-up window is open at South Park Shops. Please see the hours of operation below.

• We will manage services that cannot be delivered through Drive-Thru by appointment only. Please contact one of the branches below to schedule an appointment as needed.

• Access your accounts 24/7 through online and mobile banking.

• Customer Service is available at 412-409-2265, Monday–Friday, 7:30 a.m. – 7:00 p.m.

LocationDrive-Thru Hours of Operation
Bethel Park
401 McMurray Road, Bethel Park, PA 15102
Phone: 412-833-5400
Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
Brentwood
3635 Brownsville Road, Pittsburgh, PA 15227
Phone: 412-884-7000
Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
South Fayette
3039 Washington Pike, Bridgeville, PA 15017
Phone: 412-446-2265
Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
South Park
5259 Library Road, Bethel Park, 15102
Phone: 412-833-5455
Monday - Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
Beaver
Union Building & Loan
303 Leopard Lane, Bridgewater, PA 15009
Phone: 724-775-1609
Monday - Friday: 8:30 a.m. - 4:30 p.m.

3/16/2020 Update

As your trusted, local community bank, Brentwood Bank takes great pride in offering hands-on service and personalized support to our customers and to the communities we serve. As we continue to monitor developments regarding the Coronavirus, the safety and well-being of our employees and our customers remains our top priority.

We Are Here to Help

We recognize our customers may experience a hardship as a result of the Coronavirus and we are prepared to offer financial assistance, as needed. Please call us at 412-409-2265, Monday through Friday, 7:30 a.m. to 7:00 p.m.

Manage Your Finances Remotely

• We strongly encourage our customers to take advantage of our online and mobile banking tools so you can access your accounts 24 hours a day, 7 days a week. With just a few clicks you can review account activity, check real time balances, transfer funds between your Brentwood accounts, pay bills and set alerts. If you are not enrolled and need assistance with the process, please visit www.brentwoodbank.com/online-banking/, contact a branch or call Brentwood Bank’s Customer Service center.

• If you prefer to practice social distancing, our Bethel Park, Brentwood, South Fayette and Beaver locations offer drive-thru banking. Check our website for the hours of these locations, www.brentwoodbank.com/brentwood-bank-locations-atms/.

• In addition to the ATMs located at each of our branch locations, you can access cash from almost 700 fee-free ATMs across the region through the Freedom Alliance www.brentwoodbank.com/brentwood-bank-locations-atms/.

Stay Alert

And finally, we’d like to remind you to stay vigilant as scam emails and fake donation solicitations tend to increase during emergencies. Brentwood Bank will never reach out to ask for your confidential, personal account information. Please follow the Federal Trade Commission’s advice on protecting yourself from scams, www.consumer.ftc.gov/blog/2020/02/coronavirus-scammers-follow-headlines.

Stay Informed

Timely communication is critical during times of crisis. We will continue to monitor this evolving situation and will communicate with you if there are updates or events that may impact services. If you have questions or concerns, please call Customer Service at 412-409-2265.

Respectfully,

Tom Bailey
President & CEO