Online, mobile, telephone and SMS banking are temporarily unavailable as we transition to a new, enhanced banking experience.

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Bank With Ease

Important Transition Information for our Customers

Online, mobile, telephone and SMS banking are currently unavailable. All banking systems will be available on Monday, May 17.

A few important reminders:

  • If you preregistered for the new system, you can log in to Online Banking using your existing login ID and the password you created during preregistration. If you forgot the new password, select Online Banking on any page of our website, click on Forgot Password and follow the prompts.
  • If you did NOT preregister, select Online Banking on any page of our website, click on Enroll and follow the prompts.
  • Telephone banking users: Have your account number available when logging in for the first time. Your login ID is your social security number (SSN) and the initial personal identification number (PIN) is the last 4 digits of your SSN. Upon logging in, you will be required to change your PIN.
  • Mobile banking users: Uninstall the old Brentwood Bank mobile app and download the new app from the Apple Store or Google Play.
  • Delete any Brentwood Bank Online Banking bookmarks from your browser.
 

Transition Guide

We're here to help! If you have any questions before, during or after the transition, please contact us in any of the following ways:
 
Call Customer Support: 412-409-2265
   
 

Q: I have a direct deposit scheduled for May 15. When will the funds be available?

A: Funds scheduled for direct deposit on May 15 will be available on May 15.
 

Q: My vendor (water company, electric company, etc) is scheduled to automatically debit my Brentwood Bank account between May 13 and May 17. Do I need to reschedule this?

A: No. Only payments made through the Brentwood Bank Bill Pay system need to be rescheduled. Auto-debits that occur outside of our Bill Pay system will proceed as scheduled.